Our Commitment

Accessibility Statement

We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone.

WCAG 2.1 Level AA Conformance

The website of Dr. Alan S. Lee, DDS is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and conformance with them makes the web more user-friendly for all.

What We Do

Accessibility Measures We Take

Perceivable

Text alternatives for all non-text content (images, icons)
Captions and descriptions for multimedia content
Content adaptable to different presentation styles
Sufficient color contrast ratios (minimum 4.5:1)
Text resizable up to 200% without loss of content

Operable

All functionality available from a keyboard
Enough time to read and use content
No content that causes seizures or physical reactions
Clear navigation mechanisms and skip links
Visible focus indicators on all interactive elements

Understandable

Readable content in clear, simple language
Predictable navigation and page behavior
Clear labels and instructions on forms
Error identification and suggestions on form inputs
Consistent layout and navigation across all pages

Robust

Valid, well-formed HTML and semantic markup
ARIA labels and roles where needed for assistive technologies
Compatible with current and future assistive technologies
Progressive enhancement for older browsers
Schema.org structured data for better content understanding

Technical Details

Technical Specifications

This website is designed to be compatible with the following assistive technologies and browsers:

Assistive Technology Compatibility

Screen readers: JAWS, NVDA, VoiceOver (macOS/iOS), TalkBack (Android)
Screen magnification software
Speech recognition software
Alternative input devices

Browser Compatibility

Google Chrome (latest two versions)
Mozilla Firefox (latest two versions)
Apple Safari (latest two versions)
Microsoft Edge (latest two versions)

Accessibility Technologies Used

HTML5 Semantic Markup: Proper use of headings, landmarks, lists, and structured content
ARIA Attributes: Where HTML alone is insufficient, ARIA roles, labels, and descriptions enhance accessibility
CSS Media Queries: Responsive design ensures content adapts to all screen sizes
Keyboard Navigation: Full keyboard operability with visible focus indicators
Skip Navigation Links: Skip-to-content link at the top of every page
Color Contrast: Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text, per WCAG 2.1 AA
Reduced Motion: Respects prefers-reduced-motion for users sensitive to animations
Focus Management: Proper focus handling for interactive components and modal dialogs

Transparency

Known Limitations

Despite our best efforts, some accessibility limitations may exist on our website:

Third-Party Content: Some third-party content, such as embedded maps or external form providers, may not fully conform to WCAG 2.1 AA. We work with our vendors to encourage accessibility improvements.
PDF Documents: Some older PDF documents may not be fully accessible. If you need an accessible version of any document, please contact us and we will provide one.
Legacy Content: Archived content may not meet current accessibility standards. We are working to remediate such content on an ongoing basis.

If you encounter an accessibility barrier on our website, please contact us and we will make every reasonable effort to provide the information in an accessible format.

Physical Accessibility

Disability Accommodations in Our Office

Our dental office is committed to providing equal access to all patients, including those with disabilities. Our physical office accommodations include:

Wheelchair accessible entrance and facilities

Accessible parking spaces near the entrance

Accessible restrooms

Assistance available for patients with mobility needs

Large print materials available upon request

Language interpretation services available

Feedback & Grievances

Feedback & Grievance Procedure

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

Contact Our Office

Dr. Alan S. Lee, DDS
715 N Main St, Manteca, CA 95336
Phone: (209) 239-2990
Email: [email protected]

Grievance Process

If you are not satisfied with our response to your accessibility concern, you may file a formal grievance. We will acknowledge your grievance within 5 business days and provide a written response within 30 calendar days. Grievances should be submitted in writing to our office.

For accessibility complaints related to dental care, you may also contact:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: 1-800-368-1019
hhs.gov/ocr/complaints

Standards Referenced

WCAG 2.1 — Web Content Accessibility Guidelines, Level AA (W3C Recommendation, September 2023)
Section 508 — Rehabilitation Act of 1973, as amended (29 U.S.C. § 794d)
Americans with Disabilities Act (ADA) — Titles II and III
California AB 434 — California Government Code Section 7405 and 11135
EN 301 549 — European standard for ICT accessibility (for reference)
ARIA 1.2 — Accessible Rich Internet Applications specification

Need Help?

Contact Us About Accessibility

If you need any content on our website in a different format, or if you have questions about accessibility, we are here to help.